Propeller Swap Over & Returns Policy
1. This return policy is based on a 30-day period from invoice date.
Any returns past this time will attract a standard restocking fee of 15%, capped at $50 per propeller.
2. No restocking fee will be charged for a ‘clean swap’ within 30 days of purchase. Beyond this period any swap is at the discretion of Boats Props and Docks staff and charges may be incurred.
3. No return will be accepted for swap or credit, other than for warranty issues, more than six months from purchase.
Credit is dependent on all other return conditions as per this policy.
4. Any returned propeller MUST be accompanied with the original invoice number(s) and a completed Return form and number (RAN#) supplied by Boat Props & Docks staff, otherwise charges will apply.
5. All propellers returned for credit or exchange must be in NEW condition with no marks / scratches or paint missing, and must be cleaned of grease, otherwise charges will apply.
6. All returned propellers must be in their original, UNMARKED box, including insert, otherwise a $20 fee will apply. This includes tape, grease, cuts and tears.
7. A minimum charge of $20 will apply for cleaning / polishing if the propeller is returned in a USED or DAMAGED condition. The cost of any repairs or cleaning will be deducted from any credit given.
8. All hardware must be returned COMPLETE and UNDAMAGED with the propeller in the original packaging, or charges will apply.
A minimum charge of $20 will apply where any USED kits, including bushes and spacers, are returned with a propeller.
9. The customer is responsible for all return and additional freight.
For any returns or swap overs please call to get your RAN # and return to:
Boat Props & Docks
2/21 Central Park Drive
YANDINA Qld 4561
P:07 5319 1234 E: info@boatpropsanddocks.com.au